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Epic Grit Solutions
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About
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FAQ
Book Now
More
  • Home
  • About
  • Services
  • Gallery
  • FAQ
  • Book Now
Epic Grit Solutions
  • Home
  • About
  • Services
  • Gallery
  • FAQ
  • Book Now

FREQUENTLY ASKED QUESTIONS

How do I book a service?

You can book by sending us a text, a Facebook message, or by using the online request form on this page.


What information do I need to provide when booking?

Please include your name, vehicle information (make, model, and year), and a preferred service date.


Where do I drop off my vehicle?

Once we review your request and have a plan, we will provide our drop-off location in Decatur, TX.


How long does the service take?

Service duration varies depending on the vehicle and condition. We will provide a typical timeframe along with your custom quote.


How do I pay?

We accept: • Zelle • Venmo • Square Online Payment • Cash


What vehicles do you detail?

We detail all types of vehicles including cars, trucks, SUVs, fleet trucks, semi trucks, RVs, ATVs, UTVs, aircraft, and horse trailers.


Is engine detailing safe?

Engine detailing is included in our complete auto detailing service and is performed at the owner's risk.


What areas do you serve?

We serve all of Wise County, TX including Decatur, Bridgeport, Alvord, Aurora, Boyd, Chico, Lake Bridgeport, New Fairview, Newark, Paradise, Rhome, and Runaway Bay.


What are your hours?

We are open Monday through Saturday.


Do you service company fleets?

We work with businesses across Wise County to keep their fleets looking professional, road-ready, and sharp — every vehicle treated with the same relentless care and attention to detail as your personal vehicle.


What types of fleet vehicles do you detail?

We detail a wide range of commercial and fleet vehicles including: 🚛 Work Trucks & Pickups 🚐 Vans & Sprinters 🚌 Company & passenger Vehicles 🛻 Service & Utility Trucks 🚜 Heavy Equipment & Fleet Vehicles 🚛 Semi Trucks If you don't see your vehicle type listed, call us directly — chances are we can help.


How is fleet pricing determined?

Fleet pricing is fully customized based on: ✔ The number of vehicles in your fleet ✔ The size and type of each vehicle ✔ The condition of the vehicles ✔ The frequency of service needed ✔ Any specific detailing requirements We do not offer one-size-fits-all fleet pricing because every business has different needs. We build a plan and quote that is fair, transparent, and tailored specifically to your fleet.


How do I schedule fleet detailing services?

Fleet scheduling is handled differently from our standard detailing bookings. Because fleet jobs require a custom plan, we ask that you call us directly so we can discuss your fleet size, schedule, and specific needs. We work around your business hours to make sure your fleet is always ready when you need it.


Do you come to our location for fleet services?

Fleet service logistics are discussed during your initial consultation call. We work with you to find the most convenient and efficient solution for your business. Call us directly to discuss the details!

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